Frequently Asked Questions
1. How long does delivery take?
We typically deliver within 3 to 5 business days in Belgium. For international orders, this may take a little longer.
2. Can I return my order?
Yes! You have 14 days to return your purchase, provided the product is unused and in its original packaging.
3. What payment methods do you accept?
We accept Bancontact, credit card (Visa/Mastercard), PayPal
4. How do I track my order?
After your purchase, you will receive a confirmation email with a tracking number that allows you to track your package live.
5. Are your products of good quality?
Absolutely! We carefully select and test each product to ensure you only get the best.
6. How do I contact STEPIESGADGETS?
You can reach us via our email address stepiesgadget@gmail.com. We respond within 24 hours on business days.
7. Do you offer a warranty on products?
Yes, all our products are covered by the legal 2-year warranty. In case of defects, we will help you quickly.